November 2019

Quarter 4 overview

Welcome to the first edition of a newsletter aimed at providing you with valuable information. We believe in making new connections, shifting your perspective, remarkable accomplishments and winning together at every opportunity.

You're now part of a community that connects you to the happenings in the motor industry, we trust you will find the content valuable and we promise to provide relevant information.

Please feel free to let us know if you find this newsletter useful or if there is any other information you would like to see.

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Market overview

South African vehicle market

The vehicle market is being affected by the downward economic environment we are currently experiencing in South Africa, despite these tough times there are market segments that are finding unique ways to navigate.

Used Vehicle Market

Considering the index for a 4-year old Passenger vehicle, we see an increasing upward trend from early 2014 until the end of 2017.

Brand contributions

Best performing vehicle segments over the last year

The crossover segment is the most popular in terms of sales in a number of different provinces, closely followed by the MPV.

Food for thought

We all agree the best channel of advertising is through a happy customers recommendation, conversly it can negatively affect your brand if a customer leaves your business unhappy.

What are the most important factors clients consider when recommending a motor body repairer to a friend or family member?

Is it all about repair quality, or does returning a clean vehicle play more of a role?

We hope you enjoyed the first edition of our quarterly newsletter, and we look forward to engaging conversations in our future editions. Please feel free to let us know if you need assistance with any of our products or services offered.

Please take note of our roadshow dates for next year, we'd love to see you there. At the roadshow Lightstone will showcase what we have on offer, you can meet the teams behind the scenes and see how we can help you simplify the complex.

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